Announcing the Acquisition of The Bank of Washington

We are excited to announce an agreement for the acquisition of The Bank of Washington by Sound Credit Union has been reached. Read More

NOTICE: Please note that the date of the Shareholders meeting has changed to January 4, 2019, 2:00 p.m. PST, at the Edmonds Center for the Arts. For more information, visit our Investor Relations page.

eSTATEMENTS FREQUENTLY ASKED QUESTIONS (FAQs)

How do I sign up for eStatements?

Do I have to be an online banking customer to receive an eStatement?

Which accounts have eStatements available?

What is the cost for eStatements?

How will I know when my eStatement is ready?

I would like a second person to receive an email statement notification. Is this possible?

Will the same information from my paper statement be in my eStatement?

Are eStatements safe?

What are the benefits of eStatements?

How do I view my eStatement?

How long will each eStatement be available?

Will I still be able to view my check images if I select eStatements?

 

Personal account holders may enroll for eStatements from their secure online banking session. Simply select the accounts you want to receive estatements and then accept the "Disclosure and Acceptance" within the pop-up window. You may also enroll through the Change Options tab on your toolbar in online banking.

Business account holders simply contact your local branch to enroll.

 

Yes, online banking is necessary to receive eStatements.

 

eStatements are offered with our checking, savings, and money market accounts. Certificate of deposit accounts can be combined with any of those listed accounts in order to be included and visible on eStatements.

 

eStatements are free! There is no cost to choose paperless statements.

 

When your eStatement is ready, we'll notify you by email.

 

Yes, one secondary email notification is available. Contact your local branch to arrange for this.

 

Yes, your eStatement will appear just like your paper statement.

 

Yes, eStatements are more secure than paper statements, eliminating the risk of mail theft and potential account fraud.

 

Switching to eStatements has several benefits:

  • More secure than paper statements
  • Faster delivery with easy access
  • Environmentally friendly
  • Helps you stay organized

From your online banking account list, open the account. Select Statements from the white banner atop the page. From the Document Type dropdown, select eStatement, and enter the applicable date range. Press Submit.

 

eStatements are available for a rolling 18 months, or you can save to your computer or accounting software.

 

Yes, if you can currently view check images on your paper statement, you can view them on your eStatement.

Contact The Bank of Washington - (425) 921-2432 or Toll Free 1-877-921-2432
M–Th - 9:00 a.m.–5:30 p.m. (Edmonds and Lynnwood) | M–Th - 9:00 a.m.–5:00 p.m. (Everett, Mukilteo, Redmond)
Friday - 9:00 a.m.–6:00 p.m. (All Branch Offices)
Equal Opportunity Lender    Member FDIC    Community Bankers of Washington
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