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What does The Bank of Washington do with your personal information?

The Bank of Washington believes your private information should be protected from unlawful use and we take that responsibility very seriously. We work very hard to earn and maintain your trust. To do that, it is absolutely vital that we protect your privacy by safeguarding the information we have about you. While some companies may sell account holder information to others as a part of their business strategy, The Bank of Washington has not and will not follow that same practice.

We employ authentication practices regularly to ensure your private information remains confidential. We utilize other physical, electronic, operational and procedural safeguards that meet or exceed all regulations to protect your personal and account information, which are applied equally to current and former customers.

We restrict access to non-public personal information about you only to those employees and affiliated and non-affiliated service providers: (1) to the extent necessary for the business purpose or (2) to the extent permitted by law. This enables us to provide or offer products and services to you, process and service your account and conduct our business.

We collect the following kinds of non-public personal information about you:

  • Information we receive from you
  • Information about your transactions with us
  • Information about your transactions with non-affiliated third parties
  • Information we receive from a consumer reporting agency

We may disclose the following kinds of non-public personal information about you during routine transactions and/or to market to you directly:

  • Information about you such as your name, address, social security number, assets and income
  • Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions and credit card usage
  • Information we receive from a consumer reporting agency, such as your credit worthiness and your credit history

We may disclose non-public personal information about you to the following types of third parties (non-affiliated third parties):

  • Non-financial companies who may help us process transactions or provide customer service for your accounts, such as preparing or mailing statements or processing transactions
  • Credit reporting agencies
  • Service providers that provide marketing services on our behalf
  • Other companies, entities or persons, as necessary to comply with legal requirements or as permitted by law

While we do not use a third-party vendor to market or sell to our customers, we may disclose all or part of the information we collect as described previously to companies that we contract with for products or services you may use.

If at any time in the future we should decide to change any substantive part of this Privacy Statement, we will provide you with notice of such changes. For your convenience, a current Privacy Statement is always available on our website at

You may visit your local branch or call us at 1-877-921-2432 should you have any questions.

Privacy Policy Notice

Contact The Bank of Washington - (425) 921-2432 or Toll Free 1-877-921-2432
M–Th - 9:00 a.m.–5:30 p.m. (Edmonds and Lynnwood) | M–Th - 9:00 a.m.–5:00 p.m. (Everett, Mukilteo, Redmond)
Friday - 9:00 a.m.–6:00 p.m. (All Branch Offices)
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