Important Update About Debit Cards

Please activate and begin using your Sound debit cards immediately. Your Bank of Washington debit cards will no longer work.

Visit soundcu.com/acquisition for more details.

ATM / DEBIT AND CREDIT CARD FAQ

What to Do if You've Lost Your Credit Card

If you have lost your VISA® credit card, you should immediately contact our credit card department:

VISA® Credit Cards - 1-800-423-7503

 

What to Do if You've Lost Your ATM / Debit Card

If you have lost your VISA ATM / debit card, you should immediately contact our Debit Card Center:

VISA® ATM / Debit Card Center - 1-800-472-3272

If you are traveling outside the continental United States, with no access to 800 numbers, please call 1-973-682-2652

 

What to Do if You Are Traveling With Your Debit Card

Notify your local branch office of your travel plans. Currently, all countries and some regional areas are restricted, and we must allow them for your card prior to departure in order for you to have unrestricted use of your card during your travels.

(425) 921-2432 or (877) 921-2432
M–Th - 9:00 a.m.–5:30 p.m. (Edmonds and Lynnwood) | M–Th - 9:00 a.m.–5:00 p.m. (Everett, Mukilteo, Redmond)
Friday - 9:00 a.m.–6:00 p.m. (All Branch Offices)

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Insured by NCUA. Equal Housing Opportunity. 

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